Clear rules.
Fair use.

01 / Agreement

Using EcoGlow products

These Terms of Use apply to the EcoGlow website and our apps, including Aether VPN, V2Ray Tunnel, and ClearWave. By downloading, purchasing, accessing, or using a product, you agree to these terms and our Privacy Policy. If you do not agree, do not use the product.

EcoGlow is based in Agadir, Morocco. You must be legally able to enter this agreement and meet any minimum age required in your country. If you use a product for an organization, you confirm that you are authorized to accept these terms for it.

02 / Apple apps

Apple’s terms also apply

For an app obtained through Apple’s App Store, these terms supplement Apple’s Standard Licensed Application End User License Agreement and the applicable Apple Media Services terms. If these terms conflict with mandatory Apple terms, the Apple terms control to the extent of the conflict.

EcoGlow, not Apple, is responsible for the app, its maintenance and support, and claims relating to it, except where law or Apple’s terms state otherwise. Apple and its subsidiaries are third-party beneficiaries of these terms for Apple-distributed apps and may enforce the relevant provisions against you.

03 / License

A limited right to use the apps

EcoGlow grants you a personal, limited, revocable, non-exclusive, non-transferable license to use the app on devices you own or control, subject to the applicable store rules and any permitted Family Sharing or similar feature. The apps are licensed, not sold.

You may not copy, sell, rent, sublicense, redistribute, reverse engineer, bypass security or access controls, extract service credentials, interfere with the service, or create a derivative work except where applicable law expressly permits it. Open-source components remain governed by their own licenses, which are available in the app or accompanying notices.

04 / Subscriptions

Plans, renewal, and cancellation

Aether VPN requires an active paid subscription for VPN access. Available plans, prices, currencies, trial or introductory offers, and billing periods are shown before purchase. Payment is charged to your Apple Account when the purchase is confirmed.

Auto-renewable subscriptions renew unless you cancel at least 24 hours before the end of the current billing period. Apple may charge your account for renewal within 24 hours before that period ends. Manage or cancel a subscription in Apple Subscriptions. Deleting the app or an anonymous Aether account does not cancel the subscription.

Refunds and billing disputes for App Store purchases are handled under Apple’s policies. A trial converts to a paid subscription unless canceled before the trial ends. Unused trial time may be lost when you purchase a subscription where Apple’s rules allow.

05 / Aether VPN

VPN service terms

Aether VPN provides access to VPN configurations and relay infrastructure through service providers. Locations, protocols, speeds, latency, and availability can change. A displayed location describes the intended relay location and is not a guarantee of a particular IP address, exact geographic position, or access to any website or service.

A VPN can improve privacy on a network, but it does not make you anonymous, protect against every threat, or replace secure passwords, software updates, backups, or sound judgment. The service is not designed for emergency communications, safety-critical systems, or activity where an interruption could cause injury or significant loss.

You are responsible for following the laws that apply where you live and where you use the service. Do not use Aether VPN to violate rights, evade lawful restrictions, attack systems, distribute malware, send spam, harass others, or conduct unlawful activity.

06 / V2Ray Tunnel

Your profiles and gateways

V2Ray Tunnel is a client application. EcoGlow does not supply the profiles, servers, gateways, bandwidth, or network access used with it. You must have permission to use every configuration and gateway you add. The operator of a gateway can apply separate terms and can process the traffic sent through it.

You are responsible for checking profile sources, protecting credentials, configuring routing and DNS, and confirming that your use is lawful. EcoGlow is not responsible for a third-party gateway’s availability, security, content, logging, or conduct.

07 / ClearWave

A speaker utility, not a repair service

ClearWave plays sound patterns intended to help move light residual moisture from a speaker grille. Results vary. The app cannot make a device waterproof, repair hardware, reverse corrosion, or replace professional service after serious liquid exposure or physical damage. Stop playback if it causes unusual sound or device behavior.

08 / Accounts

Anonymous identity and security

Aether creates an anonymous app identifier used for authentication, subscription status, device registration, and VPN access. Keep your device and any displayed credentials secure. You are responsible for activity performed through your installation unless it results from EcoGlow’s failure to use reasonable safeguards.

You can request deletion of the Aether app identity and associated service records from the app. Deletion does not cancel an Apple subscription or remove records Apple keeps independently. The Aether privacy section explains the deletion process and provider records.

09 / Acceptable use

Use the products responsibly

You may not use an EcoGlow product to break the law; infringe intellectual property, privacy, or other rights; access accounts or systems without permission; distribute malware; disrupt networks; send spam; facilitate fraud; exploit children; threaten or harass people; or place an unreasonable load on our systems or providers.

We may restrict or suspend access where reasonably necessary to protect users, providers, or the service; investigate suspected abuse; comply with law; or enforce these terms. We will use proportionate measures where practical.

10 / Third parties

Services we rely on

Our products may rely on Apple, Google, Firebase, RevenueCat, VPNResellers, advertising providers, and other infrastructure or stores. Their services, content, and accounts are governed by their own terms and privacy practices. EcoGlow is not responsible for third-party services outside its reasonable control.

Links to third-party sites are provided for convenience and do not imply that EcoGlow controls or endorses everything on those sites.

11 / Availability

Changes and interruptions

We work to keep our products available, but we do not promise uninterrupted or error-free service. Networks, operating systems, app stores, servers, subscriptions, providers, and local restrictions can affect operation. We may update, add, remove, or discontinue features when reasonably necessary, subject to applicable consumer law.

You are responsible for compatible hardware, operating-system updates, internet access, and any carrier or network charges.

12 / Warranties

What we can promise

To the fullest extent permitted by law, the products are provided “as is” and “as available.” EcoGlow disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and error-free operation. Nothing in these terms excludes warranties or rights that cannot legally be excluded.

If an Apple-distributed app fails to conform to an applicable warranty, you may notify Apple for any refund Apple makes available under its rules. To the maximum extent permitted by law, Apple has no other warranty obligation for the app.

13 / Liability

Reasonable limits

To the fullest extent permitted by law, EcoGlow is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, data, opportunity, goodwill, or access; or harm caused by third-party networks, gateways, stores, or services.

EcoGlow’s total liability arising from a product will not exceed the amount you paid EcoGlow for that product during the 12 months before the event giving rise to the claim. These limits do not apply where prohibited or to liability that cannot legally be limited, including applicable liability for fraud, willful misconduct, or personal injury caused by negligence.

14 / Termination

Ending this agreement

You may stop using an app at any time. Cancel subscriptions separately through the store that bills you. We may suspend or end access if you materially breach these terms, create a security risk, misuse the service, or if we must do so for legal or provider reasons.

Provisions that by their nature should continue after termination remain effective, including ownership, disclaimers, liability limits, dispute terms, and payment obligations already incurred.

15 / Law and updates

Applicable law and changes

These terms are governed by the laws of Morocco, without regard to conflict-of-law rules. Courts with jurisdiction in Agadir, Morocco may hear disputes, except where mandatory consumer law gives you the right to use another court or another governing law.

We may update these terms to reflect product, legal, security, or provider changes. We will post the revised terms and effective date here. If a material change requires notice or consent under applicable law, we will provide it through an appropriate channel. Continued use after an update takes effect means you accept the revised terms where the law permits.